Terms of service

TERMS AND CONDITIONS
PLEASE READ OUR TERMS AND CONDITIONS THOROUGHLY AND NOTE, THROUGH USING OUR SITE, YOU AGREE TO AND ARE BOUND BY THESE TERMS.
 
 
SHIPPING
YOUR ORDER WILL BE DISPATCHED WITHIN 1-4 WORKING DAYS, UNLESS STATED OTHERWISE. YOU WILL RECEIVE A TRACKING CODE VIA EMAIL WHICH YOU CAN USE TO TRACK YOUR ORDER.
THE CUSTOMER TAKES FULL RESPONSIBILITY FOR CUSTOMS AND IMPORT FEES.
FOR ANY ENQUIRIES OR QUESTIONS, PLEASE GET IN TOUCH VIA EMAIL AT - 
INFO@ROWXYZLTD.COM

 
RETURNS
WE ARE A SMALL BUSINESS AND ARE ONLY ABLE TO ACCEPT REFUNDS IF THE ITEM ARRIVES DAMAGED.

MEASUREMENTS ARE PROVIDED ON SIZING CHARTS ON THE PHOTO SWIPES OF EACH PIECE SO PLEASE BUY YOUR SIZE ACCORDINGLY. SIZE EXCHANGES CAN SOMETIMES BE AVAILABLE BASED ON PRODUCT AVAILABILITY.‎ 

IF AN ORDER ARRIVES FAULTY - IT MUST BE RETURNED WITHIN 14 DAYS OF THE ORIGINAL PURCHASE DATE, IN THE CONDITION THEY WERE ORIGINALLY SENT - RETURN SHIPPING COSTS ARE AT THE EXPENSE OF THE CUSTOMER